Last updated: 9 September 2026
MKB Party respects your privacy and is committed to protecting your personal information. This policy explains what information we collect, why we use it and the rights you have.
1. WHO WE ARE
MKB Party is a trading name of Mum Knows Best Productions Ltd.
For the purposes of UK data protection law, MKB Party is responsible for the personal information described in this policy.
Email: hello@mkb.productions
Website: www.mkbparty.com
2. INFORMATION WE MAY COLLECT
We may collect:
• Your name, email address, telephone number and postal address.
• Information submitted through our contact forms or waitlists.
• Your preferred SIDE A venue and session.
• Booking, membership and subscription information.
• Payment and transaction information supplied through Stripe.
• Messages, enquiries, feedback and correspondence.
• Technical information such as your IP address, browser, device and website activity.
• Photographs or video captured at an event where appropriate notice has been provided.
Please do not send sensitive personal information unless it is necessary for us to assist you.
3. HOW WE COLLECT YOUR INFORMATION
We collect information when you:
• Contact us through the website, email, telephone or social media.
• Join a waitlist or request information.
• Purchase a ticket or SIDE A membership.
• Complete a Stripe payment or subscription form.
• Attend, enquire about or participate in an event.
• Visit and interact with our website.
We may also receive information from payment providers, ticketing services, venues or event partners where necessary to manage your booking.
4. HOW WE USE YOUR INFORMATION
We may use your information to:
• Respond to enquiries.
• Process bookings, payments and subscriptions.
• Manage SIDE A memberships and preferred sessions.
• Provide information about events, venues and services you have requested.
• Manage waiting lists and notify you about relevant launches or ticket releases.
• Deliver and administer events.
• Provide customer support.
• Maintain financial and business records.
• Protect our website, customers and business from fraud or misuse.
• Improve our website, services and customer experience.
• Send marketing communications where you have consented or where otherwise permitted by law.
5. OUR LAWFUL BASES
We process personal information where:
• It is necessary to enter into or fulfil a contract with you.
• We have a legal obligation, including accounting and tax requirements.
• You have provided consent, including for optional marketing or cookies.
• It is necessary for our legitimate interests in responding to enquiries, administering events, improving our services and protecting our business, provided those interests do not override your rights.
You may withdraw your consent at any time by contacting us.
6. PAYMENTS
Online payments and subscriptions are processed securely by Stripe. Stripe may collect your name, contact details, billing address, payment information and transaction details.
MKB Party does not receive or store your complete card details. Stripe handles this information under its own privacy policy, available at www.stripe.com/gb/privacy.
7. SHARING YOUR INFORMATION
We may share information where necessary with trusted organisations that help us operate, including:
• Stripe and other payment providers.
• GoDaddy, which hosts our website.
• Email, IT and administration providers.
• Venues, entertainers and event suppliers where necessary to fulfil your booking.
• Accountants, insurers or professional advisers.
• Government bodies, regulators or law-enforcement authorities where legally required.
We do not sell your personal information.
8. INTERNATIONAL TRANSFERS
Some service providers may process information outside the United Kingdom. Where this occurs, we require appropriate protections to be used in accordance with UK data protection law.
9. MARKETING AND WAITLISTS
If you join a waitlist or request updates, we may contact you about the relevant SIDE A, SIDE B or MKB Party events.
You can unsubscribe at any time by following the instructions in an email or contacting hello@mkb.productions.
We may retain limited information to record that you have opted out and ensure that your wishes continue to be respected.
10. COOKIES
Our website may use cookies and similar technology to operate correctly, remember preferences, understand website use and support embedded or third-party services.
Strictly necessary cookies may be used without consent. Where required, optional analytics, advertising or similar cookies will only be used after you have made a choice through the website’s cookie settings.
You can also control cookies through your browser settings, although disabling essential cookies may affect how the website works.
11. PHOTOGRAPHY AND VIDEO
Photography or filming may occasionally take place at MKB Party events. Where appropriate, we will provide notice and explain how the images may be used.
Please speak to a member of the team if you do not wish to appear in event photography or promotional content.
12. CHILDREN
We do not knowingly collect personal information directly from children through this website. Where a booking or enquiry relates to someone under 18, it should be made by their parent or guardian.
13. HOW LONG WE KEEP INFORMATION
We retain personal information only for as long as reasonably necessary.
• General enquiries and waitlist details will normally be kept for up to two years after the last meaningful contact.
• Membership and booking information will be kept while the membership or booking remains active and for a reasonable period afterwards.
• Financial and transaction records will normally be retained for up to six years where required for tax, accounting or legal purposes.
• Marketing information will be kept until you unsubscribe or withdraw consent.
We may retain information for longer if required by law or in connection with a legal claim.
14. KEEPING YOUR INFORMATION SECURE
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
However, no online system is completely secure, and information sent over the internet is provided at your own risk.
15. YOUR RIGHTS
Depending on the circumstances, you may have the right to:
• Request access to your personal information.
• Ask us to correct inaccurate or incomplete information.
• Ask us to erase your information.
• Ask us to restrict how your information is used.
• Object to certain uses of your information.
• Request the transfer of information you provided.
• Withdraw consent at any time.
To exercise your rights, contact hello@mkb.productions. We may need to confirm your identity before completing your request.
16. COMPLAINTS
Please contact us first if you have any concerns so we can try to resolve them.
You also have the right to complain to the Information Commissioner’s Office:
Website: www.ico.org.uk
Telephone: 0303 123 1113
17. LINKS TO OTHER WEBSITES
Our website may contain links to other websites, including MKB Productions, Andi Mac Live and Stripe. Those websites have their own privacy policies, and we are not responsible for how they handle personal information.
18. CHANGES TO THIS POLICY
We may update this policy when our services, website or legal obligations change. The latest version will always appear on this page with its updated date.